RockstarAI Call Coach listens to every inbound sales, BDC and service call, scores it against your own phone script and sends the rep and their manager a coaching page within minutes. Stop guessing what happens on your phones.
Your phones are your biggest showroom. Most managers hear a handful of calls a week, if that. Everything else is a guess.
Pulling recordings and grading them by hand takes hours your managers don't have. So it doesn't happen.
One rep dodging the price question costs you on every call they take. You find out at month end, if ever.
The call that should have booked doesn't show up in any report. It just quietly goes to another store.
Every inbound sales, BDC and service call gets scored. Short calls, voicemails, wrong numbers and AI answered calls are skipped automatically.
Give us your phone script for each department and every call is scored against it. No script yet? Our built in scorecard covers the basics.
Reps see what they did right, then the one or two fixes that matter, with the exact words to say next time.
The rep and their manager get a short email with a link to the coaching page, and a note lands on the customer's record.
Every morning: yesterday's scores, unhappy customers and every call back your team promised, so nothing slips.
Thirty days of calls grouped by rep. Click a name, read the coaching and listen to the recording.
See real scored calls and the coaching your reps and managers would get.
One phone script per department, typed or as a PDF. We connect your phones and set up your managers.
Every call after that gets scored and coached automatically. Nobody has to remember to do anything.
Inbound sales, BDC and service calls longer than a minute. Voicemails, wrong numbers and calls answered by AI are skipped. Scoring outbound calls is available as an add on.
No. If you have one, every call is scored against it. If you don't, our built in scorecard grades the basics: greeting, discovery, handling questions and asking for the appointment.
The rep who took the call and your managers. The dashboard is for your management team only.
Calls that run through your Rockstar phone system. Not on it yet? We'll get you set up.
Most call tools hand managers a pile of recordings and a score. Call Coach turns every call into coaching the rep reads within minutes, in the words of your own script.
Monthly, based on how many calls you want scored. Book a demo and we'll quote it on your real call volume.
Answers vehicle, trade and payment questions and books test drives.
See RockstarAI Sales BDCResponds to every lead in seconds and follows up until it books.
See RockstarAI BDC SERVICEBooks, confirms and reminds so your service drive stays full.
See RockstarAI Service RECEPTIONAnswers every call and routes it to the right person, day or night.
See RockstarAI ReceptionBook a Call Coach demo and see real scored calls, the coaching your reps would get and the 7 AM digest your managers would read.